- Achieve positive outcomes fromGuest queries in a timely and efficientmanner
- Ensure an efficient reception experiencefor Guests, including check in/out, and complete audit procedures,as required
- Ensure that the Guest ServiceManager is kept fully aware of any relevant feedback from guestsand, or, other departments
- Demonstrate a highlevel of customer service at all times
- Attendappropriate training courses, when required, and assist with theNight Team's training and developmentefforts
- Demonstrate a knowledge of hotel roomcategories, room rates, packages, promotions and other generalproduct knowledge necessary to perform dailyduties
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Guest Relations Officer for Conrad Dubai
منذ أسبوع
Hilton Doha, دولة قطرCheck the guest arrival reports inadvance of VIP Guest check-in and coordinate with Housekeeping onroom allocations for VIP guests · Be responsiblefor special room assignments and suiteoccupancies · Welcome and fulfill the check-inprocess of VIP Guests, including serving as an es ...
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Guest Service Officer for Conrad Dubai
منذ 3 أيام
Hilton Doha, دولة قطرAchieve positive outcomes from Guest queries in a timely and efficient manner · Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required · Ensure that the Guest Service Manager is kept fully aware of any relevant feed ...