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Doha

    Guest Service Officer for Conrad Dubai - Doha, دولة قطر - Hilton

    Hilton
    Hilton background
    وصف
    • Achieve positive outcomes fromGuest queries in a timely and efficientmanner
    • Ensure an efficient reception experiencefor Guests, including check in/out, and complete audit procedures,as required
    • Ensure that the Guest ServiceManager is kept fully aware of any relevant feedback from guestsand, or, other departments
    • Demonstrate a highlevel of customer service at all times
    • Attendappropriate training courses, when required, and assist with theNight Team's training and developmentefforts
    • Demonstrate a knowledge of hotel roomcategories, room rates, packages, promotions and other generalproduct knowledge necessary to perform dailyduties


  • Hilton Doha, دولة قطر

    Check the guest arrival reports inadvance of VIP Guest check-in and coordinate with Housekeeping onroom allocations for VIP guests · Be responsiblefor special room assignments and suiteoccupancies · Welcome and fulfill the check-inprocess of VIP Guests, including serving as an es ...


  • Hilton Doha, دولة قطر

    Achieve positive outcomes from Guest queries in a timely and efficient manner · Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required · Ensure that the Guest Service Manager is kept fully aware of any relevant feed ...