- Client Onboarding: Guide clientsthrough a seamless onboarding process, with a focus onunderstanding their needs in the context of Web3technologies.
- Relationship Management: Developand maintain strong relationships with clients, leveraging yourexpertise in Web3 to understand their goals and provide tailoredsolutions.
- Product Knowledge: Possess in-depthknowledge of our products/services, especially in the realm of Web3technologies, to effectively advise clients on best practices andoptimizations.
- Issue Resolution: Promptlyaddress and resolve customer concerns, collaborating with internalteams to provide effective solutions in both traditional and Web3environments.
- Account Growth: Identifyopportunities for upselling or cross-selling based on thecustomer's evolving needs, particularly within the Web3landscape.
- Feedback Collection: Gather andanalyze customer feedback to enhance our products/services andoverall customer experience, with a focus on staying abreast ofWeb3 trends.
- Training and Education: Providetraining sessions and educational resources to ensure clientsoptimize the use of our products/services, especially those relatedto Web3 technologies.
- Event Support:Collaborate with the Events team to ensure seamless customerexperiences during company-hosted events and industryconferences.
- Renewal Management: Monitorsubscription renewals and work towards ensuring high customerretention rates, considering both traditional and Web3environments.
- Customer Advocacy: Cultivatecustomer advocates by recognizing and promoting success stories,showcasing achievements in the Web3space.
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Senior Success Manager
منذ أسبوع
Sprinklr Doha, دولة قطرSprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Head ...
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Customer Success Manager
منذ أسبوع
CryptoNewsZ Doha, دولة قطرLead the onboarding process for newcustomers, ensuring a smooth and positiveexperience. · Provide training sessions to clients onproduct features, functionality, and bestpractices. · Relationship Management: · Develop andnurture strong relationships with key stakeholders within c ...
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Customer Success Manager
منذ أسبوع
NielsenIQ Doha, دولة قطرWhat We CanOffer · Friendly community and team culturethat promotes flexibility, openness, andsimplicity · Interesting work in a dynamicenvironment and a multi-cultural team · Greatlearning and career developmentopportunities · Onboarding programs andtrainings · ...
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Customer Success Manager
منذ أسبوع
Siemens Doha, دولة قطرOverview: · This is an on-site position requiringregular and frequent physical presence at the various customersites in China. · Establishes and maintains closeworking relationships with the customer, Key Account Manager (KAM),Business Administration (BA), engineering team in Dig ...
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Customer Success Manager
منذ أسبوع
Labelbox Doha, دولة قطرLabelbox is the leadingdata-centric AI platform for building intelligent applications.Teams looking to capitalize on the latest advances in generative AIand LLMs use the Labelbox platform to inject these systems with theright degree of human supervision and automation. Whether th ...
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Customer Success Manager
منذ أسبوع
Global Blockchain Show Doha, دولة قطرClient Onboarding: Guide clients through a seamless onboarding process, with a focus on understanding their needs in the context of Web3 technologies. · Relationship Management: Develop and maintain strong relationships with clients, leveraging your expertise in Web3 to understan ...
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Startup Success Manager
منذ أسبوع
Google Doha, دولة قطرResponsibilities · Design and deliver compellingnarratives that accelerate adoption of cloud solutions throughpartnering with Customer Engineers, Product teams, and the extendedSales team. · Develop and refine the Google Cloudmessage to startups, collaborating closely with cloud ...
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Customer Success Manager
منذ 6 أيام
CryptoNewsZ Doha, دولة قطرLead the onboarding process for new customers, ensuring a smooth and positive experience. · Provide training sessions to clients on product features, functionality, and best practices. · Relationship Management: · Develop and nurture strong relationships with key stakeholders wit ...
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Customer Success Manager
منذ يوم
Labelbox Doha, دولة قطرLabelbox is the leading data-centric AI platform for building intelligent applications. Teams looking to capitalize on the latest advances in generative AI and LLMs use the Labelbox platform to inject these systems with the right degree of human supervision and automation. Whethe ...
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Customer Success Manager
منذ يومين
Siemens Doha, دولة قطرOverview: · This is an on-site position requiring regular and frequent physical presence at the various customer sites in China. · Establishes and maintains close working relationships with the customer, Key Account Manager (KAM), Business Administration (BA), engineering team in ...
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Customer Success Manager
منذ أسبوع
NielsenIQ Doha, دولة قطرWhat We Can Offer · Friendly community and team culture that promotes flexibility, openness, and simplicity · Interesting work in a dynamic environment and a multi-cultural team · Great learning and career development opportunities · Onboarding programs and trainings · ...
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Startup Success Manager
منذ أسبوع
Google Doha, دولة قطرResponsibilities · Design and deliver compelling narratives that accelerate adoption of cloud solutions through partnering with Customer Engineers, Product teams, and the extended Sales team. · Develop and refine the Google Cloud message to startups, collaborating closely with cl ...
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Startup Success Manager Cloud
منذ أسبوع
Google Doha, دولة قطرPreferred qualifications: · Experience in sales, customer success, or account management in the Cloud industry. · Ability to speak credibly about platform and infrastructure-as-a-service with founders and Chief Technology Officers. · Ability to build influential relationships and ...
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Mep Project Manager
منذ يومين
Blueprint Doha, دولة قطرResponsibilities: · - Coordination and execution of MEP systems for infrastructure projects · - Ensure seamless integration of MEP systems with overall project objectives · - Manage project schedules, budgets, subcontractors, and stakeholder expectations · - Collaborate with arch ...
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Brand Partner Specialist
منذ أسبوع
IBM Doha, دولة قطر**Introduction** · The Brand Partner Specialist - Territory role is a sub-brand specialized, partner-facing role with responsibility for the success of the partners in their territories. BPS's are deployed across named Partners, Select territories, and Build plans allowing flexib ...
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Loyalty Project Specialist
منذ 5 أيام
Qatar Airways Doha, دولة قطرAs an Loyalty Project Specialist, you will be responsible to drive Loyalty business growth by efficiently balancing time, effort and resources in all projects under execution based on project management best practices to ensure efficient delivery as per committed timeline and wit ...
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Rewards Manager
منذ أسبوع
Terranova SHRP Doha, دولة قطرplanning and coordinating the annual core HR processes, such as SCORE, Target Setting, Salary Round, Bonus Round, TLU, talent and succession activities, and development programs.Our team is looking for a Rewards Manager.Key Focus Areas: Develop total rewards strategies and progra ...
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Beach Club
منذ أسبوع
Grand Hyatt Doha Doha, دولة قطرSummary · At Grand Hyatt Doha, we focus on our brand promise of delivering Moments of More by offering challenging and rewarding careers that are more than just your typical job. Our values of **Wellbeing, Inclusion, Respect, Empathy, Integrity, **and **Experimentation** are the ...
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People Operations Manager
منذ 5 أيام
Hilton Doha, دولة قطرA People Operations Manager is responsible for providing first-class employee relations services to the hotel to deliver an excellent staff experience while assisting with Human Resources strategy and managing succession planning. · **What will I be doing?** · As a People Operati ...
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Manager, Contract Management
منذ 22 ساعة
Ooredoo Group of Companies Doha, دولة قطرRole Purpose · Ooredoo is entering a new phase in its lifecycle where operational and commercial excellence has become critical for success. The urgency for change has become more heightened amidst increased competitive intensity across all markets in which Ooredoo operates. The ...