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    Store Supervisor - Doha, دولة قطر - Gulf Marketing Group GMG

    Gulf Marketing Group GMG
    Gulf Marketing Group GMG Doha, دولة قطر

    منذ أسبوع

    Default job background
    وصف

    • Supports in delivering the store annual sales targets
    • Assists in maintaining proper coverage and schedule so as to ensure the store maintains high levels of customer service
    • Conducts store operations audits to ensure compliance with the required store standard operating policies
    • Oversees the store's after sales processes and ensures full adherence to repair/return policies and procedures through proper communication with internal stakeholders.
    • Ensures customer needs are met, complaints are resolved and customer service provided is of exceptional standard; identifies current and future customer requirements by establishing rapports with potential and existing customers
    • Ensures that visual merchandising standards are achieved and that products are displayed in accordance with brand policy
    • Ensures promotions and pricing are accurate and in tune with company standards and policies.
    • Generates and analyzes sales reports and provides insights to maximize stock potential; reports on the performance of new and core collections
    • Submits daily invoices and sales recap to Finance
    • Executes store operations including cash handling, inventory taking and record keeping in line with company's standard operating procedures
    • Maintains proper loss prevention standards and ensures compliance with cash handling, fraud and theft of products
    • Manages inventory such as in-bound movement of goods, receiving, stocking, restocking, transfers and managing inventory discrepancies
    • Ensures interior and exterior of the store are clean and maintained to company and brand standards
    • Directs the team to follow standard operating procedures and store appearance standards
    Carries out the duties of a cashier (as required)
    People Management:

    • Defines goals and key performance indicators for each member of the team and ensures effective implementation of the GMG's performance management process
    • Develops talent within the team by providing guidance, mentoring and coaching to achieve the defined goals
    • Drives a culture of feedback and coaching in the Business Unit/ Department by providing feedback on an ongoing basis, identifying development needs and coaching the employees on the areas of improvement
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