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    Business Relation - Doha, دولة قطر - Zero One Business Solutions

    Zero One Business Solutions
    Zero One Business Solutions Doha, دولة قطر

    تم العثور عليها في: DrJobEn QA A2 - منذ يوم

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    وصف


    Responsible primarily for establishing the section, provide the framework and tools initiate engagement and service management relationship with the principal customers and stakeholders of IT.


    • Builds and maintains strong relationships with business partners and acts as a liaison between information services teams and the business partner
    • Manages and mentors a BRM team that builds and manages strategic relationships with business partners
    • Acts as an advisor to business partners to shape their strategy with regard to technology and ensure they are aware of IT service offerings
    • Promotes business projects and value to the IT leaders and community
    • Works with business analysts to help their business units define new capabilities
    • Defines, prioritizes, and manages program and project initiatives
    • Tracks ROI for business initiatives including cost, benefits, and risk
    • Helps define and communicate new services to support business needs
    • Participates in development of business strategic planning and IT strategic planning
    • Assists in the development of metrics used to track value delivery
    • Provides details on cost, value, and opportunity to optimize IT spend (initiatives and
    support services)

    • Communicates business needs with appropriate IT solution center to gain alignment
    between business needs and technical capabilities

    • Gathers high level business requirements and defines scope during initial discovery
    by conducting meetings/interviews, and facilitating large group/cross-functional
    sessions with partners

    • Leads in the development of business cases requiring IT based solutions.
    • Establishes initial vendor relationships and maintains a forward looking view of vendor direction
    • Interfaces with vendors to understand whether vendor products will meet business requirements
    • Monitors that the solution center is meeting the partner s expectations
    • Refines SLAs based on business need
    • Maintains up to date awareness of industry and technology trends, and makes
    recommendations for implementation of new/upgraded systems and technologies

    • Maintains knowledge of multiple business functions and initiatives to identify where
    conflicts/synergies exist between technologies and business functions
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