وظائف
>
Doha

    Duty Controller Operations Support Center - Doha, دولة قطر - Qatar Airways

    Qatar Airways
    Qatar Airways Doha, دولة قطر

    منذ أسبوع

    Qatar Airways background
    دوام كامل
    وصف

    The air freight industry landscape is entering an accelerated phase of change and transformation. From digitalising the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. At Qatar Airways Cargo, we launched our VISION 2027 Roadmap as part of The Next Generation programme. The roadmap encapsulates the journey to bring about changes both internally and externally with the objective to simplify business engagements with Qatar Airways Cargo regardless whether the task on hand is complex or simple.

    To support our VISION 2027 roadmap, we are looking for talents – the bold, the imaginative and the change-maker. All of whom will support Qatar Airways Cargo's position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of The Next Generation of change-makers.

    Become the ambassador and the orchestrator of Qatar Airways Cargo VISION 2027.

    We are pleased to announce this incredibly exciting opportunity to be part of Qatar Airways

    Cargo Operations team as a Duty Controller Operations Support Center.

    in our office in Doha.

    Join the #MovedByPeople family and leave a mark as part of Cargo Operations. We care, we lead and we have fun managing small to large-scale business transformation projects to offer simple service to our customers while connecting global communities.

    About the role

    The role involves leading the global screening of cargo for sanctions and dual-use goods and involves making important decisions regarding export and import. You will be responsible for conducting specialized risk-based assessments and analysis based on the screening outcomes for sanctions and dual-use goods as well as provide support to network stations on a 24x7 basis, answering questions and handling escalations related to the cargo sanctions compliance program. Furthermore, you will ensure that daily operations remain safe and compliant, and any issues are escalated to relevant management personnel as per the escalation matrix.

    As part of your role, your additional responsibilities will include, but not limited to, the following:

  • Comply with global sanctions and dual-use goods regulations through cargo screening and remediation according to business requirements.
  • Ensure prompt and timely response to emails and calls, effectively investigate issues, analyse, authorize or provide solutions for uninterrupted cargo operations on a 24/7 basis.
  • Provide specialized and expert operational/compliance solutions on a 24x7 basis to facilitate seamless operations.
  • Log, investigate and provide response to the sanctions and dual-use goods compliance queries from Doha or network stations within the set timelines.
  • Follow the defined escalation matrix depending on the complexity and potential operational risks associated with the situation.
  • In case of aircraft accidents / incidents in Doha or in the network provide support to the Cargo Emergency Support Center.
  • Support the Cargo Sanctions and Crisis Manager with the development of the processes and procedures required to standardize and streamline import and export procedures across the business unit and facilitate the compliance of import and export activities relating to the business in accordance with all national and international regulations and controls.

    • Qualifications

    About you

  • Bachelor's degree or equivalent with at least 4 years of job-related experience, Certified as Sanctions Specialist/Export Controls or similar certification is desirable
  • Strong knowledge of global sanctions and export control issues as well as dual-use commodities compliance, knowledge of air cargo industry with awareness of special cargo loads and CIQ are preferred
  • Understanding of compliance reporting, investigations and root cause analysis
  • Data driven with advanced MS Office skills as well as strong quantitative and analytical skills
  • Excellent spoken and written English skills with strong persuasion and influencing capabilities, ability to speak other foreign languages is an advantage
  • Ability to work with cross- functional teams, in a faced- paced working environment

    • How to apply

    Please see below for all eligibility and requirements for internal applications and please note that any applications not meeting the criteria will not be processed.

  • All internal candidates can only have three active applications at any point in time.
  • All internal candidates must have completed a minimum 10 months in their current role in order to apply for a new role.
  • All internal candidates with an active final warning letter will be automatically disqualified from the recruitment process.
  • If you are Cabin Crew or Deck Crew (Qatar Airways & Qatar Executive) candidate, you would require NOC to apply for this role.
  • Precision Hire Solution

    Duty Controller Operations Support Center

    منذ 5 أيام

    Precision Hire Solution Doha, دولة قطر

    The air freight industrylandscape is entering an accelerated phase of change andtransformation. From digitalising the endtoend value chain tofortifying a true ecommerce experience to the launch of digitalfreight marketplaces and much more. At Qatar Airways Cargo welaunched our VI ...

  • K20S Kinetic Technologies Private Limited

    DIC Support Analyst Digital Incubation Center

    منذ أسبوع

    K20S Kinetic Technologies Private Limited Doha, دولة قطر

    Operational Responsibilities DICSupport Analyst · DigitalIncubation Center · Provide robustproject Management support. · Develop internalreports to track project progress and key performanceindicators. · Provide analytical support andbenchmarking against best practices. · Assist ...

  • K20S Kinetic Technologies Private Limited

    DIC Support Analyst Digital Incubation Center

    منذ 6 أيام

    K20S Kinetic Technologies Private Limited Doha, دولة قطر

    Operational Responsibilities DIC Support Analyst · Digital Incubation Center · Provide robust project Management support. · Develop internal reports to track project progress and key performance indicators. · Provide analytical support and benchmarking against best practices. · A ...

  • Boeing

    C-32C-40 Fleet Support Center IPT Leader

    منذ أسبوع

    Boeing Doha, دولة قطر

    Lead program team members throughmultiple sustainment activities ranging in size/scope whileensuring timely quality products and services are provided in orderto maintain a high customer trustenvironment · Lead analyses for project strategy,stakeholder identification, scope, reso ...

  • Boeing

    C-32C-40 Fleet Support Center IPT Leader

    منذ يوم

    Boeing Doha, دولة قطر

    Lead program team members through multiple sustainment activities ranging in size/scope while ensuring timely quality products and services are provided in order to maintain a high customer trust environment · Lead analyses for project strategy, stakeholder identification, scope, ...

  • Vistas Global

    Technical Support Specialist

    منذ أسبوع

    Vistas Global Doha, دولة قطر

    **Overview**: · - excellent problem-solving skills · - customer-centric approach · - strong understanding of technical concepts related to contact center operations/services. · **Responsibilities**: · - Diagnose and troubleshoot technical issues related to software, hardware, net ...

  • BPO PLUS

    Customer Service Agent

    منذ 4 أيام

    BPO PLUS Doha, دولة قطر

    The incumbent will be responsible to provide high quality customer services and ensure a smooth patient flow in the health center. · - Treat patients courteously and with respect; and provide patients with accurate information. · - Maintain smooth, organized, and orderly flow of ...

  • THASAAMAH TECHNOLOGIES

    IT Technician

    منذ أسبوع

    THASAAMAH TECHNOLOGIES Doha, دولة قطر

    Prioritize tasks and projects to deliver on-time completion of tickets and customer support. · - Partner with the Performance Center leadership team to understand long term strategy and initiatives and support improvements in technology and operational improvements. · - Drive sta ...

  • Carnegie Mellon University

    Manager for Qia Center for Investment

    منذ 5 أيام

    Carnegie Mellon University Doha, دولة قطر

    **Duties**: · - Providing logístical support to organize the executive education workshops. · - Engage with the various departments at CMUQ in ensuring smooth running of The Center. · - Work with faculty in designing and creating content for the workshops. · - Provide teaching su ...

  • Ruby Qatar

    Training Center Head

    منذ أسبوع

    Ruby Qatar Doha, دولة قطر

    **IT TRAINING CENTER HEAD** · We are currently looking for a **Training Center Head** who are specialist in helping businesses by establishing, facilitating, supervising and overseeing overall operations, management and strategic direction of a training programs and services, whi ...

  • Alawadi Enterprises Group

    Inbound / Outbound Call Center Agent

    منذ أسبوع

    Alawadi Enterprises Group Doha, دولة قطر

    An Inbound/Outbound Call Center Agent is responsible for handling incoming and outgoing phone calls on behalf of a company or organization. The primary duties of this role involve answering customer inquiries, resolving issues, providing product or service information, and promot ...

  • Oracle

    Field/data Center Engineer

    منذ 5 أيام

    Oracle Doha, دولة قطر

    Field/Data Center Engineer Y · **Applicants are required to read, write, and speak the following languages***: English · **Preferred Qualifications** · Bachelor of Science degree in Computer Science, Information Systems OR equivalent work experience · Experience with data center ...

  • Spectrum Solution

    Quality Analyst

    منذ يومين

    Spectrum Solution Doha, دولة قطر

    Must be bilingual Arabic/English · At least 3 years of experience in this role, preferably in call center environment · Can perform and execute the following tasks: · - Participates in design of call monitoring formats and quality standards. · - Performs call-monitoring checks an ...

  • Google

    Data Center Technician

    منذ أسبوع

    Google Doha, دولة قطر

    **Minimum qualifications**: · - Bachelor's degree or equivalent practical experience. · - Experience with computer hardware and server hardware or troubleshooting/diagnosing. · - Experience with operating systems and networking infrastructures. · - Ability to travel up to 20% of ...

  • Leidos

    Linux/it Database Administrator

    منذ 4 ساعات

    Leidos Doha, دولة قطر

    **Description** · Key competencies for this position include expertise in server operating systems, database administration, web technologies, systems-related project management, and providing helpdesk support for computer operators. The individual actively supports the identific ...

  • Swan Global WLL

    Datacenter Technician

    منذ أسبوع

    Swan Global WLL Doha, دولة قطر

    We are Swan Global looking for Datacenter Technician for Doha Location. Please find job details below: · Experience: 3 to 8 Yrs · Duty Hours: 8 Hrs · Project Duration: 1 Yrs · Location: Doha · Roles And Responsibility: · - Installed, Maintained, Supported, and updated all Microso ...

  • ITFAQ

    SAP Consultant

    منذ 4 أيام

    ITFAQ Doha, دولة قطر

    As an SAP Consultant specializing in FICO (Finance and Controlling), you will be responsible for providing expertise in implementing and configuring SAP modules related to finance and controlling processes. You will work closely with clients to gather requirements, design solutio ...

  • International Organization for Migration

    Operations Assistant

    منذ يومين

    International Organization for Migration Doha, دولة قطر

    Position Title**:Operations Assistant - Team Leader (Field Support)** · Duty Station**:Doha, Qatar** · Classification**:General Service Staff, G-5** · Type of Appointment**:One Year Fixed Term with possibility of extension** · Estimated Start Date**:As soon as possible** · Closin ...

  • International Organization for Migration

    Operations Assistant

    منذ يومين

    International Organization for Migration Doha, دولة قطر

    Position Title**:Operations Assistant - Team Leader (Field Support)** · Duty Station**:Doha, Qatar** · Classification**:General Service Staff, G-5** · Type of Appointment**:Special short-term graded, Nine Months, with possibility of extension** · Estimated Start Date**:As soon as ...

  • Qatar University

    Research Assistant

    منذ أسبوع

    Qatar University Doha, دولة قطر

    1. Provide support to their research supervisor(s) who are conducting experiments or gathering and analyzing information and data in there search center. · 2. Conduct a literature review from print and online resources to gather information relevant to assigned research activitie ...