- Meets with guests and provides outstanding customer service to all guests, owners, and visitors of the hotel.
- Assists guests and owners in a branded, friendly, proactive and efficient manner with appropriate follow-up as necessary.
- Knows all essential aspects of our resort or hotel operations.
- Builds an extensive knowledge base of local area restaurants, shops, attractions, transportation options, and airports.
- Maintains a positive and professional relationship with all vendors and merchants.
- Supports operations partners and vendors delivering communication to managers and guests on a daily basis.
- Supports the marketing and sales department with administrative tasks.
- Maintains inventory and stock of supplies, brochures, and collateral for concierge desks.
- Prints and delivers correspondence to the front desk for guests prior to arrival.
- Provides pre-arrival support for guests arriving on packages.
- Facilitates correspondence with guests.
- Acts as the site liaison for the services and sales center.
- Works collaboratively with any resort associates and resources.
-
Concierge
تم العثور عليها في: DrJobEn QA A2 - منذ 6 أيام
HILTON HOTELS Doha, دولة قطرPositive attitude and good communication skillsCommitment to providing a high level of customer serviceExcellent standards of careFlexibility to respond to a variety of different work situationsAbility to work alone and as part of a teamKnowledge of the local areaIt would be adva ...
-
Concierge
تم العثور عليها في: Talent QA DC C2 - منذ يومين
HILTON HOTELS Doha, دولة قطرPositive attitude and good communicationskillsCommitment to providing a high level of customerserviceExcellent standards of careFlexibility to respond to avariety of different work situationsAbility to work alone and aspart of a teamKnowledge of the local areaIt would be advantag ...
-
Concierge
تم العثور عليها في: Talent QA DC C2 - منذ يومين
DoubleTree by Hilton Doha, دولة قطرServe as a key point of contactfor Guests and efficiently respond to Guestenquiries · Provide information, advice andbooking services for a wide variety of Guest enquiries, includingcity tours, theatre tickets, restaurants, doctors, flight bookings,among others · Process and deli ...
-
Chief Concierge
تم العثور عليها في: Talent QA DC C2 - منذ يومين
Hilton Doha, دولة قطرWhat will I bedoing? · As the Chief Concierge,you will be responsible for performing the following tasks to thehighest standards: · Developall luggage related procedures and ensure that they are wellfollowed by the Concierge / Transportationstaff. · Ensure all information is upda ...
-
Concierge Supervisor
تم العثور عليها في: Talent QA DC C2 - منذ يومين
Fairmont Hotels & Resorts Doha, دولة قطرReporting to the Chief Concierge,responsibilities and essential job functions include but are notlimited to the following: · Assist the Chief Concierge in allaspects of the department and ensure service standards arefollowed · Provides managerial support forconcierge desk, in the ...
-
Concierge Supervisor
تم العثور عليها في: Talent QA DC C2 - منذ يومين
People Dynamics Doha Doha, دولة قطرBuild and maintain strongrelationships with customers, offering personalized assistance andensuring their needs and preferences are met with the higheststandard of service. · Coordinate and oversee allaspects of the customer experience, from initial contact topost-purchase follow ...
-
Concierge Manager
تم العثور عليها في: Talent QA DC C2 - منذ يومين
Al Abdulghani Motors Doha, دولة قطرWe are seeking a dedicated anddetail-oriented Concierge Manager to join our luxury division. Thisrole is pivotal in providing high-end, personalized services to ourexquisite clientele, ensuring their experiences are as luxuriousand seamless as the vehicles weoffer. · KeyResponsib ...
-
Concierge Supervisor
تم العثور عليها في: DrJobEn QA A2 - منذ 6 أيام
People Dynamics Doha Doha, دولة قطرBuild and maintain strong relationships with customers, offering personalized assistance and ensuring their needs and preferences are met with the highest standard of service. · Coordinate and oversee all aspects of the customer experience, from initial contact to post-purchase f ...
-
Concierge Agent
تم العثور عليها في: Talent QA DC C2 - منذ يومين
Four Seasons Hotels and Resorts Doha, دولة قطرThe ability to fill all reasonablein-house guest requests or requirements; anticipate needs, respondto all guest complaints, record such in a timely manner, and takeaction when needed. · The ability to executetasks for residents in accordance with procedures, with an emphasison a ...
-
Chief Concierge
تم العثور عليها في: DrJobEn QA A2 - منذ 6 أيام
Hilton Doha, دولة قطرWhat will I be doing? · As the Chief Concierge, you will be responsible for performing the following tasks to the highest standards: · Develop all luggage related procedures and ensure that they are well followed by the Concierge / Transportation staff. · Ensure all information i ...
-
Concierge Supervisor
تم العثور عليها في: DrJobEn QA A2 - منذ 3 أيام
IHG Hotels & Resorts Doha, دولة قطرConcierge Supervisor · As a Concierge Supervisor, you will play an essential role in ensuring that we personalised and exceptional service to all our guests. Your responsibilities will include but not limited to: · Supervising the day-to-day operations of the concierge desk, incl ...
-
Concierge Agent
تم العثور عليها في: Talent QA DC C2 - منذ يومين
Hilton Doha, دولة قطرWhat are we lookingfor? · Concierges serving Hiltonbrands are always working on behalf of our Guests and working withother Team Members. To successfully fill this role, you shouldmaintain the attitude, behaviours, skills, and values thatfollow: · Positive attitudeand good communi ...
-
Concierge Supervisor
تم العثور عليها في: DrJobEn QA A2 - منذ 4 أيام
Fairmont Hotels & Resorts Doha, دولة قطرReporting to the Chief Concierge, responsibilities and essential job functions include but are not limited to the following: · Assist the Chief Concierge in all aspects of the department and ensure service standards are followed · Provides managerial support for concierge desk, i ...
-
Concierge Supervisor
تم العثور عليها في: DrJobEn QA A2 - منذ 6 أيام
Hotel Chadstone Melbourne MGallery Doha, دولة قطرBe responsible for and pro-active in the recruitment and selection of all Concierge staff · Constantly review training needs within the department primarily through the Hotel's appraisal system in conjunction with the Front Office Training Manager · Implement and monitor minimum ...
-
Concierge official
تم العثور عليها في: DrJobEn QA A2 - منذ يوم
Crew Doha, دولة قطرMaintain complete knowledge of and comply with all departmental policies, service procedures, and standards. · Ensure that standards are maintained at a superior level on a daily basis. · Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only ...
-
Concierge official
تم العثور عليها في: Talent QA DC C2 - منذ يومين
Crew Doha, دولة قطرMaintain complete knowledge of andcomply with all departmental policies, service procedures, andstandards. · Ensure that standards are maintainedat a superior level on a daily basis. · Maintaincomplete knowledge of correct maintenance and use of equipment. Useequipment only as in ...
-
Concierge Agent
تم العثور عليها في: DrJobEn QA A2 - منذ 6 أيام
Four Seasons Hotels and Resorts Doha, دولة قطرPreferred at least 1-3 years of experience in a luxury property or hotel in Concierge responsibilities. · Knowledge of the city, activities, and restaurants. Willing to experience various restaurants and / or activities in the city to gain more knowledge of venues. · Works harmon ...
-
Personal Concierge
تم العثور عليها في: Talent QA DC C2 - منذ يومين
Hilton Doha, دولة قطر· • Excellent personal presentationand communication skills · • A passion for deliveringexceptional levels of Guest service · • Ability to multi-taskwhile maintaining a positive attitude when working with a VIPGuest · • Computer literate and able to navigate throughCompany syste ...
-
Personal concierge
تم العثور عليها في: Talent QA DC C2 - منذ يومين
HILTON HOTELS Doha, دولة قطرAbility to listen and respond toguest's demanding needsExcellent leadership, interpersonaland communication skillsResponsible and resilientCommitment toproviding high levels of customer serviceAbility to work underpressureFlexibility to respond to a variety of different worksitua ...
-
Concierge Supervisor
تم العثور عليها في: DrJobEn QA A2 - منذ يوم
Hilton Doha, دولة قطرServe as a key point of contact for Guests and efficiently respond to Guest enquiries · Provide information, advice and booking services for a wide variety of Guest enquiries, including city tours, theatre tickets, restaurants, doctors, flight bookings, among others · Process and ...