- Responsible for creating a fair, respectful, diverse and high performance culture enabling people to contribute their best. Develop, deliver and maintain business focused employee relations strategy that meets the needs of the company.
- Manage disciplinary, grievances and compassionate related issues.
- Provide support and guidance to managers and employees on issues related to work conflicts.
- Contribute to the strategic development of the Human Resource function by developing a progressive, business focused employee relations strategy that meets the current and future needs of the Company.
- Manage the grievances process and procedures.
- Act as point of contact from HR to resolve, discuss and support issues arising from managers' or employees' grievances.
- Conduct and manage disciplinary meetings.
- Extend support to managers and employees to resolve conflicting issues at the most lower level possible.
- Employee Relations Management
- Identify and implement positive employee relations programs that lead to an efficient, motivated and engage workforce.
- Develop and deliver programs to promote employee retention.
- Follow up on issues emerging from employees' satisfaction surveys and exit interviews for capturing employee inputs.
- Gather information on employees' feelings about factors that affect employees' morale, motivation, and efficiency.
- Contribute to the continued improvement the Company health by monitoring performance indicators, such as sickness absences, levels of grievances and disciplinary, work/ life balance, and developing initiatives and solutions to enable positive trends.
- Conduct and manage new employee's orientation programs.
- Compile, generate and provide relevant information and directions for employees.
- Communicate and coordinate with employees families' on settlement and repatriation issues.
- Develop documents/communication materials to ensure that the workforce is aware of the Companys HR policies and standards.
- Coordinate with company،¦s Medical Officer, on issues related to employee،¦s health and aptness to work.
- Investigate and monitor employees،¦ sick leaves and medical issues.
- Expert Advice
- Provide responsive and high quality support, training and advice to all parts of the business including management to ensure the appropriate administration of all employees' relations issues in a particular grievances, poor performance and disciplinary action.
- Provide accurate advice on issues arising from employment contracts and local legislation.
- Investigation
- Track and capture systematically the development of issues from the inception through to their resolution; Investigate and follow up on grievance, harassment and disciplinary cases, conduct grievance and disciplinary interviews with employees and produce the necessary investigation reports with recommendations.
- Investigate and follow up on unexplained leaves of absence/employee behaviors.
- Audit and examine employees' records to ensure compliance with standards and regulations.
- Bachelor's Degree
- Diploma or certification in Human Resources is preferable.
- 5-6 Years in experience in Human Resources.
- Work experience within GCC is mandatory.
- Negotiation
- Interpersonal
- Business Skills and Understanding
- Financial Awareness
- Communication
- Problem solving
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